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Employee assistance plan managers or also known as employee welfare managers, hold the responsibility of dealing with a huge range of programs including job-related safety and health guidelines and practices; the encouragement of good health and physical condition, medical assessments, and trivial medical treatment, like first aid; plant security; documents published; services of food and amusement activities; traveling programs, such as transit subsidies; employee proposal procedures; child and geriatric care; and counseling services. Child and geriatric care are more and more critical as a result of a growing elderly population as well as the number of dual-income households. Employees can be assisted as they deal with emotional disorders, alcoholism, or marital, family, consumer, legal, and financial problems through counseling. A few workplaces also provide career counseling. Particular programs (those dealing with security and protection) in bigger firms may be independent departments directed by other managers.
It is the job of training and development managers and specialists to perform and oversee programs of training and development for workers. The management more and more acknowledges that training provides the means to cultivate skills, enhance efficiency and work quality, and build employee allegiance to the company. Training is becoming increasingly important as it is broadly accepted as a way of improving employee morale. Additional aspects may include: the intricacy of the workplace, fast shifting organizational and technological change, and new knowledge from expansion in the number of jobs in this field. Also, progressions in learning theory have given understanding to adult learning techniques, and how to train them most efficiently.
Training managers train in either the workplace or in a classroom. Their role includes: preparing lessons before the class, interacting with the class, and distributing certificates of qualification at the end of the training.
Training specialists prepare, organize, and lead several different training activities. Trainers’ responsibilities may involve the following: answering to requests by corporate and worker, consulting with supervisors in the office about services to improve performance, organizing orientation sessions, and arranging training for employees at their job. They assist rank-and-file employees to keep up and enhance their job capabilities, and perhaps help them prepare for advanced positions. Additionally, they assist supervisors to develop their interpersonal skills so they may effectively work with staff, or they may organize individualized training programs to improve employee’s skills or instruct them in new skills. Training specialists in a few businesses organize programs for leadership or executive development for inferior workers so they may progress to executive status to replace those transferring from the company. Further, trainers direct programs to help workers with transitions as a result of changing technology as well as mergers and acquisitions.

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