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Training specialists operate as case managers in programs supported by the government. First, they evaluate what training clients lack, and then take them through the best suited program. Clients may then either be recommended to employer relations representatives or get help with finding a job after training.
It is essential for training specialists to plan and develop programs. Trainers may talk with managers and supervisors or perform surveys with the purpose of identifying and evaluating training needs within the company. Once in a while they assess how effective training is.
Trainers may significantly vary in techniques used and in their responsibilities according to the volume, goals, and type of business. There are numerous training techniques which include training on the jobsite; using fabricated shop floors to prepare trainers for real-life shop floors; internship training; in-class training; and learning electronically, which may entail training through the Internet, multimedia programs, distance learning, satellite training, additional computer-aided programs, videos, simulators, seminars, and workshops.
A director of industrial relations in a company creates labor policy, supervises relations among industrial labor, consults collective bargaining agreements, and manages complaint procedures to deal with accusations due to management disagreements with unionized workers. Additionally, the director of industrial relations counsels and works together with the human resources director, additional managers, and staff members. This is done because when creating an original or modified union contract, all aspects of personnel policy (wages, benefits, pensions, and work practices) may be included.
Industrial labor relations programs are executed by labor relations managers and their staffs. Labor relations specialists get information ready for negotiation used by management when a collective bargaining agreement is up for negotiation. This is a process that calls for the specialist to obtain extensive knowledge of economic and wage data as well as an understanding of labor law and trends of collective bargaining. While remembering grievances, earnings, employee welfare, healthcare, pensions, union and management practices, and other contractual terms; the labor relations staff clarifies and oversees the contract. Industrial relations personnel are progressively working with employees independent of labor unions due to the decrease of union membership in most businesses.
As parties involved in a dispute make an effort to evade expensive litigation, strikes, or other disruptions; dispute resolution, which is arriving at tacit or contractual agreements, has gradually become more essential. Dispute resolution is multifaceted; it encompasses workers, management, unions, further firms, and government agencies. It is critical for specialists who are caught up in dispute resolution to have proficiency and experience in this area, and to occasionally convey information to the director of industrial relations. The job of conciliators, or mediators, is to counsel and encourage labor and management to thwart and solve (when needed) disagreements about labor agreements or problems regarding labor relations. Arbitrators, also known as umpires or referees, make decisions about disagreements that force both labor and management to certain conditions and stipulations of labor contracts. Labor relations specialists, working for unions, conduct several identical functions for the union and its members.
Two more developing areas of focus include international human resources managers and human resources information system specialists. They manage human resources concerns associated with a company’s foreign procedures; and create and utilize programs for computers with the goal to sort out staff information, pair applicants with positions, and manage other staff issues, respectively.
In 2002, human resources, training, and labor relations managers and specialists occupied approximately 677,000 jobs. The distribution of jobs is shown by the following tabulation according to occupational specialty:
  • Training and development specialists – $209,000
  • Human resources managers – $202,000
  • Employment, recruitment, and placement specialists – $175,000
  • Compensation, benefits, and job analysis specialists – $91,000
There were human resources, training, and labor relations managers and specialists working in practically every company. Approximately 3,800 specialists worked as consultants to public as well as private employers through self-employment.
Eighty percent of salaried jobs represented private sectors with professional, scientific, and technical services accounting for 11 percent. One in ten works in manufacturing industries, healthcare and social assistance, firms dealing with finance and insurance, and administrative and support services.
About 18 percent of human resources managers and specialists were employed by the government. They managed several aspects related to the country’s employees including the staffing, interviewing, classification of jobs, training, financial distribution, benefits, employee relations, and other affairs.

Human Resource Training and Job Qualifications

The academic histories of human resources, training, and labor relations managers and specialists differ significantly due to the variety and levels of responsibilities. Numerous employers look for college graduates who obtain a degree in human resources, personnel administration, or industrial and labor relations when hiring for entry-level jobs. Further employers prefer college graduates who have substantial technical or business experience or a well-balanced education in liberal arts.

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